Hickory Trail Hospital Review #4

Please note that this review was written by a patient at Hickory Trail hospital and has given permission to repost this for hospital feedback purposes. The staff of Hickory Trail respects the privacy of all visitors and patients. Due to Hickory Trail’s rigorous privacy policy as well as HIPAA regulations, these reviews have edited all patient information from the reviews.

When asked to write a Patient Testimonial for Hickory Trail Hospital my initial thought was, "No problem" since I am generally pretty good at writing. When I came home on --omitted--  I thought that I'd start right away. I cannot tell you how many times I started and re-started this paper. It has proved to be more difficult than I had imagined. My life has changed so drastically it is hard to put it into words. Truth be told, I don't think there are any words to adequately describe just how thankful I am to the facility and each and every staff member that works here. Although the work was done by me, it is because of YOU I am the person who is proud to be able to write this testimonial.

When I first entered your facility I was truly a 'broken man'. I saw no hope in going any further than the --omitted--   [gulpl] years that I am. Although I entered Hickory Trail at my own will, when I arrived I was scared beyond words. I think that it's only fair to say that anyone who enters a mental hospital for the very first time would probably be overwhelmed with anxiety and apprehension such as I did. I actually thought to myself, "Relax --omitted--  ...You will be in and out of here by the end of the day. Just be calm and follow their instructions and they will send you home in time for dinner," I was then lead to the section where I would be housed. It was there I was met by Miss Jackie, the floor technician. She was WONDERFUL! She put me at ease right away, however, when she asked me for my watch, belt, and shoe laces my first thought was that I was not be going to be home in time for dinner. After chatting with me for a moment, Miss Jackie then walked me around and gave me a brief tour of the unit. While walking, I kept thinking to myself that I don't belong here with 'these people'. Truth be told, this is EXACTLY where I needed to be. I just didn't realize this until later. There were people on the unit with a wide variety of problems and issues. 

While Hickory Trail Hospital cannot offer diagnosis, counseling or recommendations online, you can call to schedule a complimentary assessment 24 hours a day, 7 days a week at 972.298.7323. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.

Hickory Trail Hospital
2000 N. Old Hickory Trail | DeSoto, TX 75115
Phone: (972) 298-7323

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